Learn how you can offer finance options to customers - the easy and compliant way
To send your customer an application for finance you should click new application. Then input your price, a description of the goods and select the finance options you want to offer.
APR – or Annual Percentage Rate – refers to the total cost of borrowing for a year. Importantly, it includes the standard fees and interest that is paid. Customers will be able to see how this affects their repayments when they get the application from Kanda.
The short answer is no. You shouldn't charge customers more to pay with one method over another, you can take into account any expenses you face as a business when deciding on your price for a quote.
There will be a small fee depending on the type of finance option you choose - this will be clearly displayed to you before you send an application to your customer.
Yes! They can get in touch with us on 0333 772 6187 to go over any questions
If a customer was reluctant to sign off the work because they didn't feel the job was up to the standard promised then they would need to send Kanda evidence. We'd then work with the customer and you as a mediator to resolve the issue. Disagreements happen - rarely - but when they do, we'll be on your side.
You can give generic examples of monthly payment options but they shouldn't be specific to any job. For example, you can explain that a £1000 job paid for with 0% finance, where a customer pays a 10% deposit, will result in 10 monthly repayments of £90.
There are small fees for financings depending on the type of finance taken out by your customer. Our people will talk you through the options.
Kanda will finance jobs between £500 to £10,000. Customers will need to pay a deposit between 10% and 50% of the total value.
No, you will become an introducer appointed representative or 'IAR' of Kanda. This means you can introduce customers to Kanda so they can obtain credit. Psst... we don't charge you any set up fees for this, unlike some people...
Kanda was started by an electrician from Worcestershire named Richard. He was frustrated to quote for work only to find out that customers didn’t have any way to pay. He didn’t just want more work — he wanted better work — and quality customers.
Who are Kanda? We’re English. We’re contractors. And we’re here to help you grow your business.
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