Offering Finance
- the easy way

Learn how you can offer finance options to customers - the easy and compliant way

Here's what you can do

Advertise Finance

You can advertise finance but you should follow our advertising guidelines.

Tell Customers

It's okay to let customers know they might be able to pay with finance through Kanda.

Send An Application

You can always send your customers a link to apply for finance using your portal.

Here's what you can't do

Advise on finance

Don't give customers specific examples of how they pay on finance - just input your price and send them a link to apply.

Give Specific Rates

Never give customers specific repayment costs, Kanda will show them these before they apply.

Do the application

Under no circumstance should you complete the finance application with your customer either in person or via phone.

How To Offer Finance

A tradesperson drilling a screw into the ceiling

Introducing Finance

You should let customers know that they might be able to pay for your services on finance. Let them know they'll receive an email from Kanda with more information should they want finance.

Sending applications

To send your customer an application for finance you should click new application. Then input your price, a description of the goods and select the finance options you want to offer.

Tracking Applications

Once your customer applies you'll be notified by email and from within your portal. As soon as the status says awaiting fulfillment the job can be done.

Got a question? Just reach out to help@kanda.co.uk or via the chat box on this page.

Completing a job and getting paid

Upload Your Quote

Login to your portal and upload a copy of your quote for the job you've completed.

Send Sat Note

Click the send sat note button and Kanda will send a document to your customer to sign.

Get Paid in 3 days

After the document is signed and we've checked your quote, we'll pay you within 3 business days.

Frequently Asked Questions

What does APR refer to?

APR – or Annual Percentage Rate – refers to the total cost of borrowing for a year. Importantly, it includes the standard fees and interest that is paid. Customers will be able to see how this affects their repayments when they get the application from Kanda.

Can I charge extra if the customer pays on finance?

The short answer is no. You shouldn't charge customers more to pay with one method over another, you can take into account any expenses you face as a business when deciding on your price for a quote.

What do I get charged to offer finance?

There will be a small fee depending on the type of finance option you choose - this will be clearly displayed to you before you send an application to your customer.

My customer has a question about finance

Yes! They can get in touch with us on 0333 772 6187 to go over any questions

A customer isn't signing a satisfaction note

If a customer was reluctant to sign off the work because they didn't feel the job was up to the standard promised then they would need to send Kanda evidence. We'd then work with the customer and you as a mediator to resolve the issue. Disagreements happen - rarely - but when they do, we'll be on your side.

Can I give example options

You can give generic examples of monthly payment options but they shouldn't be specific to any job. For example, you can explain that a £1000 job paid for with 0% finance, where a customer pays a 10% deposit, will result in 10 monthly repayments of £90.

Are there fees for financing. And what’s the minimum quote value?

There are small fees for financings depending on the type of finance taken out by your customer. Our people will talk you through the options.

Kanda will finance jobs between £500 to £10,000. Customers will need to pay a deposit between 10% and 50% of the total value.

Do I need an FCA license?

No, you will become an introducer appointed representative or 'IAR' of Kanda. This means you can introduce customers to Kanda so they can obtain credit. Psst... we don't charge you any set up fees for this, unlike some people...

Who are you guys?

Kanda was started by an electrician from Worcestershire named Richard. He was frustrated to quote for work only to find out that customers didn’t have any way to pay. He didn’t just want more work — he wanted better work — and quality customers.

Who are Kanda? We’re English. We’re contractors. And we’re here to help you grow your business.

Have a question about finance?

Chat to one of our team today:

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